FAQs

  • Why is it on pre-order?

We are a start-up and have set up a pre-order period from Oct. 31st to March 1st 2019 to fund our bulk production. We will start the production of all pre-orders in January 2019 and we will ship all pre-orders on March 3rd 2019. Your support in this pre-order period is therefore critical to the success of our company. 

  • When will my pre-order be shipped?

Your pre-order will be shipped on March 3rd 2019. You will receive an email with your tracking number as soon as it is shipped.

  • Why are the prices "high"?

Every product that we create is made out of the highest quality of fabric and embed with the latest sportswear technology. At Dignitii we did not want to compromise on the quality of our products to offer lower prices as we know that a performing & comfortable workout gear is essential. Buying a cheap and low quality product is not cost effective long term as it will not endure the test of time. Our activewear is piling resistant which means that it will look new even after several washes. Buying from Dignitii is like an investment in your fitness journey. We promise that you will not be disappointed in the quality, the design and the performance of our products. 

Furthermore, we are an ethical company which means that we pay fair wages to our employees in a safe and healthy environment and we only use fabric treatments that are environmentally friendly. Our fabrics are certified by the American Environmental Agency and comply with the OEKO-TEX standards. Buying from Dignitii is contributing to sustainable fashion. 

  • Do you ship worldwide?

Yes we ship worldwide!

  • How much is the shipping fee?

Exclusively for pre-orders, we offer free shipping to Canada and USA on orders over $50 USD and to Europe on orders over $150 USD. We also offer low shipping rates to the rest of the world. Click here for more info about shipping fees >

  • Where are your activewear made?

Our activewear are designed and produced in Canada.

  • Which size should I choose?

Click here to access our Size Guide>

  • Does the top have a modest fit?

Yes all our products are made with a modest fit.

  • If I change my mind, can I cancel my pre-order?
No, you cannot cancel your pre-order as the money is directly used to fund our bulk production. However, after you receive your order in March, you can return your item or exchange it. Once you receive your order, you have 30 days to return or exchange your order. Exclusively for pre-orders, RETURNS ARE FREE! We pay the shipping fees and provide you with a return label. 

Click here for more info about our return/ exchange policy>

  • What payment methods do you have?

We offer secure payment methods through Paypal, Apple Pay, Credit Card, Debit Card and Sezzle.

  • What is Sezzle?

Sezzle is a payment system that allows you to pay the total of your order in four instalments, interest free. It allows you to place your order and pay later. 

  • How do I contact you?
The best way to reach us is by email at info@dignitii.com. We will reply to you within 2 business days. 
    Size Guide
    All Dignitii's garments are made with a modest and loose fit, allowing for flexibility with sizing, therefore you can opt for your true size. If you would like an even looser fit, we recommend you to choose a size higher than your own. If your body measurements fit different sizes, we recommend choosing the middle size.
    Performance Tech Top
    Loose Leggings

     

    Still not sure about your size? Write to us at info@dignitii.com with your measurements and we will help you find the perfect fit!